All fine, but refrigerator too small.

The breakfast was top-notch, and I really appreciated the welcome drinks at the hotel bar. The gym had great equipment for workouts. The relaxing lounge area was a nice touch. 😊

This hotel suits me perfectly with free wi-fi, 24-hour reception, and a cozy bar/lounge area. I still remember how staff offered a cold drink during my first visit. Their helpfulness stood out.

the breakfast at mercure was lovely, giving us a good enough standard to fill up before exploring the area. the hotel staff were friendly and attentive, making our stay even better. it was conveniently located near shopping areas, which was super helpful.

do recommend

The room was surprisingly spacious, even for a family of four with a crib. Super clean and comfortable, we had room to move around without feeling cramped. The beds were soft, which made it easy to catch some Zs after long days out. The bathroom was a decent size, too, with all the basic things we needed. The staff was incredibly helpful with an issue we had, which made our stay even better.

The location was fantastic, right in the heart of downtown Sapporo, making it super easy to find great bars and restaurants. The staff were incredibly friendly and helpful, especially an American girl at the front desk who went out of her way to assist me. I loved the comfort of the room with its cozy layout and premium bedding.

I missed breakfast.

an amazing hotel with thoughtful birthday surprises and exceptional staff support

Great location, supportive staff, spacious room.

Perfectly located in downtown, the spacious rooms comfortably accommodated our family, including a crib for our infant. The staff's assistance with our shipping issue was top-notch. Although there were some limitations with the amenities, our needs were consistently met, and we appreciated the nearby convenience stores for late-night snacks like pad thai. However, the gym equipment could use an upgrade, and we faced minor inconveniences with the sloping mattress and tight wardrobe space.

The charming decor at Mercure Sapporo blends modern and traditional styles effortlessly. The easy accessibility, with no stairs to navigate, made it delightful for seniors like me to explore every corner comfortably.

Update the bathrooms and room furnishings for comfort.

The location was amazing! Just a short walk from shopping and dining options. I loved the powerful shower 🛁. On the downside, the room felt a bit cramped.

The location was perfect—only a short stroll to dining and shopping, and I loved having a clean, comfy room with a spacious layout.

The decor at Mercure is charming, blending modern and traditional styles effortlessly. The easy accessibility really impressed me. there were no stairs to navigate, making it delightful for seniors like me to explore every corner comfortably.

Update the bathrooms and room furnishings for comfort.

Great location near shops and food, but room furnishings need an update.